Frequently asked questions

It's best not to adjust a strategy mid-session while trades are being copied, as this can cause synchronisation issues between platforms.

If you need to make changes, here's the clean approach:

1. Open a new chart in MultiCharts

2. Load your adjusted strategy with a new magic number and strategy name

3. Add the MC2MT5 EA to a new MT5 chart with the corresponding magic number

4. Your updated strategy will start copying immediately without disrupting existing positions

This method keeps your original strategy running independently while the new version operates on its own signal channel. No conflicts, no missed trades, and you maintain full control over both versions until you're ready to retire the old one.

Absolutely not! One of the key advantages of MC2MT5 is the flexibility in how you structure your trading setup.

You can run your strategy in MultiCharts on a continuous contract without worrying about rollovers, while the MT5 copier executes trades on the actual MT5 symbol of your choice. The copier handles the translation seamlessly - when your MultiCharts strategy generates a signal on the continuous contract, MC2MT5 transmits that order through SharedVar and executes it on whatever MT5 instrument you've configured.

This means you can:

• Not have to worry about managing two live accounts and mismatches that may happen

• Avoid manual rollover management in your strategy code (a lot of hustle)

• Execute on the specific MT5 symbol your broker offers

• Trade demo with Prop Firms, or live accounts on MT5 - your choice

The copier focuses purely on order transmission, not on whether your accounts are live or demo.

First, verify SharedVar is showing heartbeat updates and your magic number is active. Then check that MultiCharts has finished backfilling and that your MT5 EA shows "INITIALISATION COMPLETE" in the Experts tab.

If issues persist, run the maintenance procedure.

Yes! Run everything on MT5 demo accounts first. Test with small position sizes to verify the copier is working correctly before going live.

That's your Multicharts copier thats been designed by us and since the code is private, you won't be able to see it.

Don't worry though, you are still able to use it on all of your charts, so that won't cause any issues and it won't stop its performance!

The MT5 copier continuously syncs with what's happening in MultiCharts. If you manually set a stop loss or take profit on MT5, but the position is still active in your MultiCharts strategy, the copier will detect a mismatch during its next sync check. When it sees that MT5 is missing a position that MultiCharts still has open, it will automatically re-open that position to maintain synchronisation.

This is actually a feature, not a bug! We designed it this way specifically for traders using prop firms that require visible stop losses and take profits. Since the copier uses market orders for entries and exits, this sync mechanism allows you to manually place SL/TP levels on MT5 for compliance or risk management display purposes, while still letting your MultiCharts strategy control the actual trade logic.

Bottom line: The copier follows MultiCharts as the master. Any manual MT5 modifications will be overridden to match what your strategy is doing.

If you want to exit a position, close the chart with the copier on MT5 and then close the position manually or let your strategy's exit logic handle it.