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Shipping Information & Disclaimers

Shipping & Delivery Information

Digital Delivery Schedule: Your MC2MT5 Trade Copier pack will be delivered digitally on the first Sunday following your payment confirmation.

License Activation: Your subscription period begins immediately upon delivery and is set to expire based on your purchased plan duration.

What You'll Receive: Complete ZIP file with the copier delivered via our email address.

PLEASE NOTE: The copier uses a free software called SharedVar which must be downloaded from https://fx1.net/sharedvar.php

Terms & Conditions

Last Updated: October 24, 2025

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By purchasing MC2MT5 Trade Copier, you agree to the following terms:

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What You're Buying

MC2MT5 is software that copies trades from MultiCharts to MetaTrader 5. Each license works for ONE MT5 account number only and lasts for your chosen subscription period (4, 12, or 24 weeks).

Subscription Options:

  • 4 Weeks: £30

  • 12 Weeks: £80

  • 24 Weeks: £150

Your subscription starts on the first Sunday after we receive your payment. You'll receive the software files by email.

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No Refunds

All sales are final. Once we've set up your license, we cannot offer refunds or transfers to different MT5 accounts.

The only exceptions:

  • We made a mistake with your MT5 account number

  • We set the wrong expiration date

  • The software is completely broken (and we can't fix it)

If you have a legitimate issue, email us within 7 days at M19CapitalLtd@gmail.com.

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What We're NOT Responsible For

We provide the software, but we're not responsible for:

  • Your trading results or losses

  • Your internet connection or computer problems

  • Your broker blocking the software

  • SharedVar issues (that's separate software you need to download)

  • Missed trades due to technical problems

  • You installing it incorrectly

This is a tool that copies trades. It doesn't make trading decisions for you, and it doesn't guarantee you'll make money.

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Your Responsibility

You need to:

  • Test it on a demo account first

  • Follow the installation instructions

  • Make sure your broker allows Expert Advisors

  • Understand how automated trading works

  • Accept that all trading involves risk

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Support

We'll help you with:

  • Installation questions

  • Software setup

  • Technical troubleshooting

Email: M19CapitalLtd@gmail.com
Response time: Within 48 hours
Support hours: Monday-Friday, 8am-5pm UK time

We don't provide trading advice or MultiCharts programming help.

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Privacy Policy

We respect your privacy and only collect what we need to run the service.​

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What We Collect

  • Your email (to send you the software)

  • Your MT5 account number (to activate your license)

  • Basic website stats through Wix (like what pages you visit)

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What We DON'T Collect

  • Payment card details (PayPal handles all payments)

  • Trading data or account balances

  • Personal information beyond email and MT5 number

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What We Do With Your Info

  • Send you the software files

  • Activate your license

  • Provide support when you need help

  • Send important updates about your subscription

We never sell or share your information with anyone.

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How Long We Keep It

We keep your email and MT5 number until 12 months after your subscription expires, then we delete it.

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Your Rights

You can ask us to:

  • Send you a copy of your data

  • Delete your data (after your subscription ends)

  • Correct any mistakes in your information

Just email M19CapitalLtd@gmail.com.

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Data Security

We use standard security practices to protect your information, but no internet service is 100% secure.

Software Licensing

MC2MT5 is proprietary software licensed to individual users:

- Each license is tied to one MT5 account number

- License is non-transferable between accounts

- Subscription-based pricing: £30, £80, or £150 depending on duration

- Software ownership remains with M19 Capital Limited

 

Your license grants you the right to use the software on your specified MT5 account for the duration of your subscription. Upon expiration, you may renew to continue using the software.

Our Role

We are a software company, not financial advisors. We don't provide investment advice or trading recommendations. Nothing on our website should be considered financial advice.

By using this software, you accept full responsibility for your trading decisions and results.

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